D\u0130A \u0130le Sa\u011fl\u0131kl\u0131 M\u00fc\u015fteri \u0130li\u015fkileri Y\u00f6netimi<\/h2>\n![\"CRM](\"http:\/\/www.dia.com.tr\/wp-content\/uploads\/crm.jpg\" "\\"CRM")
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\nM\u00fc\u015fteri \u0130li\u015fkileri Y\u00f6netimi<\/h2>\n\n- Potansiyel\/ Cari kay\u0131t y\u00f6netimi<\/li>\n
- F\u0131rsat tan\u0131mlar\u0131<\/li>\n
- Olas\u0131l\u0131k tan\u0131mlamalar\u0131<\/li>\n
- G\u00f6rev takip ve g\u00f6r\u00fc\u015fme notu entegrasyonu<\/li>\n
- Teklif- Sipari\u015f entegre kullan\u0131m\u0131<\/li>\n
- Sat\u0131\u015f eleman\u0131na ba\u011fl\u0131 performans takibi<\/li>\n
- S\u00fcre\u00e7 tan\u0131mlama ve sekt\u00f6r ba\u011f\u0131ms\u0131z kullan\u0131m imkan\u0131<\/li>\n
- Takvim\/Ajanda deste\u011fi.<\/li>\n<\/ul>\n
Firman\u0131z\u0131n mevcut\u00a0m\u00fc\u015fterileri ile olan ili\u015fkilerini geli\u015ftirir<\/strong>, yeni m\u00fc\u015fteriler kazan\u0131r ve sorunsuz i\u015fleyen bir sistem sayesinde t\u00fcm m\u00fc\u015fterilerinizde g\u00fcven olu\u015fturursunuz.<\/p>\nSat\u0131\u015f olas\u0131l\u0131\u011f\u0131 olan<\/strong>\u00a0Potansiyel m\u00fc\u015fteri tan\u0131mlar\u0131n\u0131z\u0131 cari hesap kart\u0131ndaki ile ayn\u0131 yap\u0131da yapabilir, t\u00fcm i\u015flemlerinizi bu potansiyel kart\u0131 \u00fczerinden ger\u00e7ekle\u015ftirebilirsiniz.<\/p>\nSat\u0131\u015f veya sat\u0131\u015f sonras\u0131<\/strong>\u00a0farkl\u0131 m\u00fc\u015fteri profillerine g\u00f6re farkl\u0131 s\u00fcre\u00e7ler tan\u0131mlayabilir, personellerinizin bu s\u00fcre\u00e7lere g\u00f6re hareket etmelerini sa\u011flayabilirsiniz.<\/p>\nPotansiyel m\u00fc\u015fterileriniz i\u00e7in<\/strong>\u00a0sat\u0131\u015f f\u0131rsatlar\u0131 tan\u0131mlar, bu f\u0131rsatlarda sat\u0131\u015f cirosu ve olas\u0131l\u0131\u011f\u0131 gibi bilgileri de tan\u0131mlatabilir ve gelecek sat\u0131\u015f hedeflerinizi (forecast) bu verilere g\u00f6re yorumlayabilirsiniz.<\/p>\nF\u0131rsatlar veya potansiyeller \u00fczerinden<\/strong>\u00a0g\u00f6revler olu\u015fturarak G\u00f6rev Takip Sistemi ile entegrasyon sa\u011flanabilir, t\u00fcm g\u00f6revler ve f\u0131rsatlar i\u00e7in yap\u0131lacak i\u015flemler, al\u0131nan randevular Ajanda entegrasyonu ile ajanda \u00fczerinde g\u00f6sterilebilir ve g\u00f6r\u00fc\u015fme notlar\u0131 hem potansiyel hem de cari hesap kart\u0131 \u00fczerinden takip edilebilir.<\/p>\nTeklif Y\u00f6netim Entegrasyonu<\/strong>\u00a0sayesinde potansiyel m\u00fc\u015fterilerinize teklifler olu\u015fturabilir, teklif ge\u00e7erlilik tarihlerini, \u00f6deme \u015fartlar\u0131n\u0131 belirleyebilir ve bu teklifleri f\u0131rsatlar ile e\u015fle\u015ftirebilirsiniz.<\/p>\nM\u00fc\u015fteri \u0130li\u015fkileri Y\u00f6netimi<\/strong>\u00a0analiz raporlar\u0131 ile belirli bir tarih aral\u0131\u011f\u0131 i\u00e7in sat\u0131\u015f eleman\u0131 baz\u0131nda yeni m\u00fc\u015fteri, f\u0131rsat, g\u00f6r\u00fc\u015fme, verilen teklif, kabul edilen ve sat\u0131\u015fa d\u00f6nen teklif rakamlar\u0131 g\u00f6rsel olarak g\u00f6sterilebilir.<\/p>\n
\n\n\n<\/i>\u00a0Videolar<\/h3>\n\n- Crm Potansiyel Kayd\u0131 Nas\u0131l A\u00e7\u0131l\u0131r? Yetkili ve Sat\u0131\u015f Elamanlar\u0131 Nas\u0131l Eklenir?<\/strong><\/a><\/li>\n
- Crm F\u0131rsatlar\u0131 Nedir? Nas\u0131l Kullan\u0131l\u0131r?<\/strong><\/a><\/li>\n
- Crm F\u0131rsat Kayd\u0131 Nas\u0131l Olu\u015fturulur?<\/strong><\/a><\/li>\n
- Crm \u00dczerinden Teklif Y\u00f6netimi Nas\u0131l Yap\u0131l\u0131r?<\/strong><\/a><\/li>\n
- Crm \u00dczerinden G\u00f6revler ve Takvim Ajandas\u0131 Nas\u0131l Kullan\u0131l\u0131r?<\/strong><\/a><\/li>\n
- Crm \u00dczerindeki Di\u011fer \u0130\u015flemler, Analiz ve Raporlamalar Nelerdir?<\/strong><\/a><\/li>\n
- Sat\u0131\u015f Elemanlar\u0131n\u0131n Performans, Prim ve Komisyon Takibi Nas\u0131l Yap\u0131l\u0131r?<\/strong><\/a><\/li>\n<\/ul>\n<\/div>\n\n
<\/i>\u00a0Resimler<\/h3>\n\n- CRM Y\u00f6netim Ekran\u0131<\/strong><\/a><\/li>\n
- CRM Sat\u0131\u015f Eleman\u0131 Raporu<\/strong><\/a><\/li>\n
- M\u00fc\u015fteri \u015eikayet-Teklif-Sipari\u015f Ekleme<\/strong><\/a><\/li>\n<\/ul>\n<\/div>\n<\/div>\n
<\/p>\n
Neden CRM Kullanmal\u0131s\u0131n\u0131z? Ne Kazanacaks\u0131n\u0131z?<\/h2>\n
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M\u00fc\u015fteri \u0130li\u015fkileri Y\u00f6netimi<\/h2>\n\n- Potansiyel\/ Cari kay\u0131t y\u00f6netimi<\/li>\n
- F\u0131rsat tan\u0131mlar\u0131<\/li>\n
- Olas\u0131l\u0131k tan\u0131mlamalar\u0131<\/li>\n
- G\u00f6rev takip ve g\u00f6r\u00fc\u015fme notu entegrasyonu<\/li>\n
- Teklif- Sipari\u015f entegre kullan\u0131m\u0131<\/li>\n
- Sat\u0131\u015f eleman\u0131na ba\u011fl\u0131 performans takibi<\/li>\n
- S\u00fcre\u00e7 tan\u0131mlama ve sekt\u00f6r ba\u011f\u0131ms\u0131z kullan\u0131m imkan\u0131<\/li>\n
- Takvim\/Ajanda deste\u011fi.<\/li>\n<\/ul>\n
Firman\u0131z\u0131n mevcut\u00a0m\u00fc\u015fterileri ile olan ili\u015fkilerini geli\u015ftirir<\/strong>, yeni m\u00fc\u015fteriler kazan\u0131r ve sorunsuz i\u015fleyen bir sistem sayesinde t\u00fcm m\u00fc\u015fterilerinizde g\u00fcven olu\u015fturursunuz.<\/p>\nSat\u0131\u015f olas\u0131l\u0131\u011f\u0131 olan<\/strong>\u00a0Potansiyel m\u00fc\u015fteri tan\u0131mlar\u0131n\u0131z\u0131 cari hesap kart\u0131ndaki ile ayn\u0131 yap\u0131da yapabilir, t\u00fcm i\u015flemlerinizi bu potansiyel kart\u0131 \u00fczerinden ger\u00e7ekle\u015ftirebilirsiniz.<\/p>\nSat\u0131\u015f veya sat\u0131\u015f sonras\u0131<\/strong>\u00a0farkl\u0131 m\u00fc\u015fteri profillerine g\u00f6re farkl\u0131 s\u00fcre\u00e7ler tan\u0131mlayabilir, personellerinizin bu s\u00fcre\u00e7lere g\u00f6re hareket etmelerini sa\u011flayabilirsiniz.<\/p>\nPotansiyel m\u00fc\u015fterileriniz i\u00e7in<\/strong>\u00a0sat\u0131\u015f f\u0131rsatlar\u0131 tan\u0131mlar, bu f\u0131rsatlarda sat\u0131\u015f cirosu ve olas\u0131l\u0131\u011f\u0131 gibi bilgileri de tan\u0131mlatabilir ve gelecek sat\u0131\u015f hedeflerinizi (forecast) bu verilere g\u00f6re yorumlayabilirsiniz.<\/p>\nF\u0131rsatlar veya potansiyeller \u00fczerinden<\/strong>\u00a0g\u00f6revler olu\u015fturarak G\u00f6rev Takip Sistemi ile entegrasyon sa\u011flanabilir, t\u00fcm g\u00f6revler ve f\u0131rsatlar i\u00e7in yap\u0131lacak i\u015flemler, al\u0131nan randevular Ajanda entegrasyonu ile ajanda \u00fczerinde g\u00f6sterilebilir ve g\u00f6r\u00fc\u015fme notlar\u0131 hem potansiyel hem de cari hesap kart\u0131 \u00fczerinden takip edilebilir.<\/p>\nTeklif Y\u00f6netim Entegrasyonu<\/strong>\u00a0sayesinde potansiyel m\u00fc\u015fterilerinize teklifler olu\u015fturabilir, teklif ge\u00e7erlilik tarihlerini, \u00f6deme \u015fartlar\u0131n\u0131 belirleyebilir ve bu teklifleri f\u0131rsatlar ile e\u015fle\u015ftirebilirsiniz.<\/p>\nM\u00fc\u015fteri \u0130li\u015fkileri Y\u00f6netimi<\/strong>\u00a0analiz raporlar\u0131 ile belirli bir tarih aral\u0131\u011f\u0131 i\u00e7in sat\u0131\u015f eleman\u0131 baz\u0131nda yeni m\u00fc\u015fteri, f\u0131rsat, g\u00f6r\u00fc\u015fme, verilen teklif, kabul edilen ve sat\u0131\u015fa d\u00f6nen teklif rakamlar\u0131 g\u00f6rsel olarak g\u00f6sterilebilir.<\/p>\n
\n\n\n<\/i>\u00a0Videolar<\/h3>\n\n- Crm Potansiyel Kayd\u0131 Nas\u0131l A\u00e7\u0131l\u0131r? Yetkili ve Sat\u0131\u015f Elamanlar\u0131 Nas\u0131l Eklenir?<\/strong><\/a><\/li>\n
- Crm F\u0131rsatlar\u0131 Nedir? Nas\u0131l Kullan\u0131l\u0131r?<\/strong><\/a><\/li>\n
- Crm F\u0131rsat Kayd\u0131 Nas\u0131l Olu\u015fturulur?<\/strong><\/a><\/li>\n
- Crm \u00dczerinden Teklif Y\u00f6netimi Nas\u0131l Yap\u0131l\u0131r?<\/strong><\/a><\/li>\n
- Crm \u00dczerinden G\u00f6revler ve Takvim Ajandas\u0131 Nas\u0131l Kullan\u0131l\u0131r?<\/strong><\/a><\/li>\n
- Crm \u00dczerindeki Di\u011fer \u0130\u015flemler, Analiz ve Raporlamalar Nelerdir?<\/strong><\/a><\/li>\n
- Sat\u0131\u015f Elemanlar\u0131n\u0131n Performans, Prim ve Komisyon Takibi Nas\u0131l Yap\u0131l\u0131r?<\/strong><\/a><\/li>\n<\/ul>\n<\/div>\n\n
<\/i>\u00a0Resimler<\/h3>\n\n- CRM Y\u00f6netim Ekran\u0131<\/strong><\/a><\/li>\n
- CRM Sat\u0131\u015f Eleman\u0131 Raporu<\/strong><\/a><\/li>\n
- M\u00fc\u015fteri \u015eikayet-Teklif-Sipari\u015f Ekleme<\/strong><\/a><\/li>\n<\/ul>\n<\/div>\n<\/div>\n
<\/p>\n
Neden CRM Kullanmal\u0131s\u0131n\u0131z? Ne Kazanacaks\u0131n\u0131z?<\/h2>\n
Firman\u0131z\u0131n mevcut\u00a0m\u00fc\u015fterileri ile olan ili\u015fkilerini geli\u015ftirir<\/strong>, yeni m\u00fc\u015fteriler kazan\u0131r ve sorunsuz i\u015fleyen bir sistem sayesinde t\u00fcm m\u00fc\u015fterilerinizde g\u00fcven olu\u015fturursunuz.<\/p>\n Sat\u0131\u015f olas\u0131l\u0131\u011f\u0131 olan<\/strong>\u00a0Potansiyel m\u00fc\u015fteri tan\u0131mlar\u0131n\u0131z\u0131 cari hesap kart\u0131ndaki ile ayn\u0131 yap\u0131da yapabilir, t\u00fcm i\u015flemlerinizi bu potansiyel kart\u0131 \u00fczerinden ger\u00e7ekle\u015ftirebilirsiniz.<\/p>\n Sat\u0131\u015f veya sat\u0131\u015f sonras\u0131<\/strong>\u00a0farkl\u0131 m\u00fc\u015fteri profillerine g\u00f6re farkl\u0131 s\u00fcre\u00e7ler tan\u0131mlayabilir, personellerinizin bu s\u00fcre\u00e7lere g\u00f6re hareket etmelerini sa\u011flayabilirsiniz.<\/p>\n Potansiyel m\u00fc\u015fterileriniz i\u00e7in<\/strong>\u00a0sat\u0131\u015f f\u0131rsatlar\u0131 tan\u0131mlar, bu f\u0131rsatlarda sat\u0131\u015f cirosu ve olas\u0131l\u0131\u011f\u0131 gibi bilgileri de tan\u0131mlatabilir ve gelecek sat\u0131\u015f hedeflerinizi (forecast) bu verilere g\u00f6re yorumlayabilirsiniz.<\/p>\n F\u0131rsatlar veya potansiyeller \u00fczerinden<\/strong>\u00a0g\u00f6revler olu\u015fturarak G\u00f6rev Takip Sistemi ile entegrasyon sa\u011flanabilir, t\u00fcm g\u00f6revler ve f\u0131rsatlar i\u00e7in yap\u0131lacak i\u015flemler, al\u0131nan randevular Ajanda entegrasyonu ile ajanda \u00fczerinde g\u00f6sterilebilir ve g\u00f6r\u00fc\u015fme notlar\u0131 hem potansiyel hem de cari hesap kart\u0131 \u00fczerinden takip edilebilir.<\/p>\n Teklif Y\u00f6netim Entegrasyonu<\/strong>\u00a0sayesinde potansiyel m\u00fc\u015fterilerinize teklifler olu\u015fturabilir, teklif ge\u00e7erlilik tarihlerini, \u00f6deme \u015fartlar\u0131n\u0131 belirleyebilir ve bu teklifleri f\u0131rsatlar ile e\u015fle\u015ftirebilirsiniz.<\/p>\n M\u00fc\u015fteri \u0130li\u015fkileri Y\u00f6netimi<\/strong>\u00a0analiz raporlar\u0131 ile belirli bir tarih aral\u0131\u011f\u0131 i\u00e7in sat\u0131\u015f eleman\u0131 baz\u0131nda yeni m\u00fc\u015fteri, f\u0131rsat, g\u00f6r\u00fc\u015fme, verilen teklif, kabul edilen ve sat\u0131\u015fa d\u00f6nen teklif rakamlar\u0131 g\u00f6rsel olarak g\u00f6sterilebilir.<\/p>\n <\/p>\n
\n<\/i>\u00a0Videolar<\/h3>\n
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<\/i>\u00a0Resimler<\/h3>\n
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Neden CRM Kullanmal\u0131s\u0131n\u0131z? Ne Kazanacaks\u0131n\u0131z?<\/h2>\n
![CRM Y\u00f6netim Ekran\u0131<\/strong><\/a><\/li>\nCRM Sat\u0131\u015f Eleman\u0131 Raporu<\/strong><\/a><\/li>\nM\u00fc\u015fteri \u015eikayet-Teklif-Sipari\u015f Ekleme<\/strong><\/a><\/li>\n<\/ul>\n<\/div>\n<\/div>\n <\/p>\nNeden CRM Kullanmal\u0131s\u0131n\u0131z? Ne Kazanacaks\u0131n\u0131z?<\/h2>\nM\u00fc\u015fteri ili\u015fkileri y\u00f6netimi<\/strong>\u00a0( customer relationship management) son zamanlar\u0131n en pop\u00fcler sat\u0131\u015f stratejileri aras\u0131nda yer almaktad\u0131r. Ofisinizden ve evinizden online y\u00f6netim imkan\u0131 sunan yaz\u0131l\u0131mlar, call-center uygulamalar\u0131n\u0131 kolayla\u015ft\u0131ran ve web sitenizle ba\u011flant\u0131l\u0131 \u00e7al\u0131\u015fmas\u0131n\u0131 sa\u011flayan teknolojiler hepsi CRM\u2019nin bir par\u00e7as\u0131. Bir \u015firketin yapt\u0131\u011f\u0131 b\u00fct\u00fcn i\u015fleri kapsayan\u00a0CRM<\/strong>, tedarik zincirinden,\u00a0stok program\u0131<\/a><\/strong>na, eleman ihtiya\u00e7lar\u0131na kadar tam bir entegrasyon sa\u011flamaktad\u0131r.<\/p>\n\u015eirket k\u00fclt\u00fcr\u00fcn\u00fcn tamamen de\u011fi\u015ftirilmesini gerekli k\u0131lan CRM sayesinde:<\/p>\n\nM\u00fc\u015fterilerinizin beklentilerini \u00f6l\u00e7eceksiniz<\/strong>.<\/li>\nM\u00fc\u015fterilerinizin sat\u0131\u015f ge\u00e7mi\u015fine ula\u015farak be\u011fenilerine ve al\u0131\u015fkanl\u0131klar\u0131na uygun kampanyalar olu\u015fturacaks\u0131n\u0131z.<\/li>\nM\u00fc\u015fterilerinizin sat\u0131\u015f ge\u00e7mi\u015fine uygun yeni \u00e7\u0131kan veya ilgilenebilece\u011fi \u00fcr\u00fcnleri \u00f6nerebilirsiniz.<\/li>\n\u015eirketinizin gelecekteki \u00fcr\u00fcn portf\u00f6y\u00fcn\u00fc m\u00fc\u015fteri al\u0131\u015f veri\u015fleri do\u011frultusunda belirleyebileceksiniz.<\/li>\n\u00dcretiminizi ve hizmet kalitenizi m\u00fc\u015fteri taleplerine g\u00f6re art\u0131racaks\u0131n\u0131z<\/strong>.<\/li>\nTeknolojik donan\u0131mlar\u0131n\u0131z\u0131 ve \u00e7al\u0131\u015fan ihtiya\u00e7lar\u0131n\u0131z\u0131 belirleyeceksiniz.<\/li>\nY\u00fcksek m\u00fc\u015fteri ba\u011f\u0131ml\u0131l\u0131\u011f\u0131 olu\u015fturacaks\u0131n\u0131z<\/strong>.<\/li>\nSat\u0131\u015flar\u0131n\u0131z\u0131n artmas\u0131n\u0131 sa\u011flayacak.<\/li>\nM\u00fc\u015fterileriniz ile online olarak konu\u015fabileceksiniz.<\/li>\nM\u00fc\u015fteri memnuniyeti sa\u011flayacaks\u0131n\u0131z<\/strong>.<\/li>\n<\/ul>\n%100 M\u00fc\u015fteri Memnuniyeti!<\/h2>\nD\u0130A CRM<\/strong>\u00a0sayesinde m\u00fc\u015fterilerinizle ilgili her s\u00fcreci eksiksiz olarak y\u00f6neteceksiniz. Saha ve online sat\u0131\u015flar\u0131n\u0131z\u0131 internet \u00fczerinden takip ederek ger\u00e7ek zamanl\u0131 bilgilere ula\u015facaks\u0131n\u0131z. Sat\u0131\u015f elemanlar\u0131n\u0131z\u0131n m\u00fc\u015fteri g\u00f6r\u00fc\u015fmelerini, yapt\u0131\u011f\u0131 sat\u0131\u015flar\u0131 takip edebilirsiniz. M\u00fc\u015fterilerinizin taleplerini anlayarak\u00a0rakiplerinizin \u00f6n\u00fcne ge\u00e7menizi sa\u011flayacak sistem<\/strong>\u00a0ile daha fazla sat\u0131\u015f yapacaks\u0131n\u0131z.<\/p>\nCRM\u2019in amac\u0131 m\u00fc\u015fteri memnuniyeti sa\u011flamak, g\u00fcvenli ve s\u00fcrekli ili\u015fkiler kurmakt\u0131r.<\/p>\nRakiplerinize CRM fark\u0131 at\u0131n!<\/div>\n","protected":false},"excerpt":{"rendered":"CRM Program\u0131 \u2013 M\u00fc\u015fteri \u0130li\u015fkileri Y\u00f6netimi CRM (Customer Relationship Management),\u00a0T\u00fcrk\u00e7e kar\u015f\u0131l\u0131\u011f\u0131 M\u00fc\u015fteri \u0130li\u015fkileri Y\u00f6netimidir. M\u00fc\u015fteri odakl\u0131 \u00e7al\u0131\u015farak; m\u00fc\u015fteriyi tan\u0131mak, m\u00fc\u015fteri ihtiyac\u0131n\u0131 anlamak, ona uygun hizmetler ve \u00fcr\u00fcnler geli\u015ftirmektir. Di\u011fer bir deyi\u015fle, do\u011fru \u00fcr\u00fcn ve hizmeti, hedef al\u0131nan m\u00fc\u015fteriye, do\u011fru zamanda ve fiyatla sunmakt\u0131r. D\u0130A\u00a0CRM programlar\u0131\u00a0ile bahsedilen stratejik plan\u0131 olu\u015fturarak m\u00fc\u015fteri ili\u015fkilerinde sorunsuz bir y\u00f6netim sistemine…<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"yoast_head":"\nCRM M\u00fc\u015fteri il\u015fikileri Y\u00f6netimi - Ovabili\u015fim Sistemleri Ltd.\u015eti<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.ovabilisim.com\/index.php\/crm-musteri-ilsikileri-yonetimi\/\" \/>\n<meta property=\"og:locale\" content=\"tr_TR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"CRM M\u00fc\u015fteri il\u015fikileri Y\u00f6netimi - Ovabili\u015fim Sistemleri Ltd.\u015eti\" \/>\n<meta property=\"og:description\" content=\"CRM Program\u0131 \u2013 M\u00fc\u015fteri \u0130li\u015fkileri Y\u00f6netimi CRM (Customer Relationship Management),\u00a0T\u00fcrk\u00e7e kar\u015f\u0131l\u0131\u011f\u0131 M\u00fc\u015fteri \u0130li\u015fkileri Y\u00f6netimidir. M\u00fc\u015fteri odakl\u0131 \u00e7al\u0131\u015farak; m\u00fc\u015fteriyi tan\u0131mak, m\u00fc\u015fteri ihtiyac\u0131n\u0131 anlamak, ona uygun hizmetler ve \u00fcr\u00fcnler geli\u015ftirmektir. Di\u011fer bir deyi\u015fle, do\u011fru \u00fcr\u00fcn ve hizmeti, hedef al\u0131nan m\u00fc\u015fteriye, do\u011fru zamanda ve fiyatla sunmakt\u0131r. D\u0130A\u00a0CRM programlar\u0131\u00a0ile bahsedilen stratejik plan\u0131 olu\u015fturarak m\u00fc\u015fteri ili\u015fkilerinde sorunsuz bir y\u00f6netim sistemine…\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.ovabilisim.com\/index.php\/crm-musteri-ilsikileri-yonetimi\/\" \/>\n<meta property=\"og:site_name\" content=\"Ovabili\u015fim Sistemleri Ltd.\u015eti\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/OvaBilisimSistemleri\" \/>\n<meta property=\"article:modified_time\" content=\"2017-11-07T15:11:03+00:00\" \/>\n<meta property=\"og:image\" content=\"http:\/\/www.dia.com.tr\/wp-content\/uploads\/crm.jpg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Tahmini okuma s\u00fcresi\" \/>\n\t<meta name=\"twitter:data1\" content=\"4 dakika\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.ovabilisim.com\/index.php\/crm-musteri-ilsikileri-yonetimi\/\",\"url\":\"https:\/\/www.ovabilisim.com\/index.php\/crm-musteri-ilsikileri-yonetimi\/\",\"name\":\"CRM M\u00fc\u015fteri il\u015fikileri Y\u00f6netimi - Ovabili\u015fim Sistemleri Ltd.\u015eti\",\"isPartOf\":{\"@id\":\"http:\/\/www.ovabilisim.com\/#website\"},\"datePublished\":\"2017-11-07T09:42:10+00:00\",\"dateModified\":\"2017-11-07T15:11:03+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/www.ovabilisim.com\/index.php\/crm-musteri-ilsikileri-yonetimi\/#breadcrumb\"},\"inLanguage\":\"tr\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.ovabilisim.com\/index.php\/crm-musteri-ilsikileri-yonetimi\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.ovabilisim.com\/index.php\/crm-musteri-ilsikileri-yonetimi\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Anasayfa\",\"item\":\"http:\/\/www.ovabilisim.com\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"CRM M\u00fc\u015fteri il\u015fikileri Y\u00f6netimi\"}]},{\"@type\":\"WebSite\",\"@id\":\"http:\/\/www.ovabilisim.com\/#website\",\"url\":\"http:\/\/www.ovabilisim.com\/\",\"name\":\"Ovabili\u015fim Dia adana ERP\",\"description\":\"0 ve 1 'in oldu\u011fu her yerdeyiz\",\"publisher\":{\"@id\":\"http:\/\/www.ovabilisim.com\/#organization\"},\"alternateName\":\"www.ovabilisim.com\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"http:\/\/www.ovabilisim.com\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"tr\"},{\"@type\":\"Organization\",\"@id\":\"http:\/\/www.ovabilisim.com\/#organization\",\"name\":\"Ovabili\u015fim Dia adana ERP\",\"url\":\"http:\/\/www.ovabilisim.com\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"tr\",\"@id\":\"http:\/\/www.ovabilisim.com\/#\/schema\/logo\/image\/\",\"url\":\"http:\/\/www.ovabilisim.com\/wp-content\/uploads\/2021\/12\/ovadiaimza.png\",\"contentUrl\":\"http:\/\/www.ovabilisim.com\/wp-content\/uploads\/2021\/12\/ovadiaimza.png\",\"width\":874,\"height\":338,\"caption\":\"Ovabili\u015fim Dia adana ERP\"},\"image\":{\"@id\":\"http:\/\/www.ovabilisim.com\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.facebook.com\/OvaBilisimSistemleri\",\"https:\/\/www.instagram.com\/a.bulent.aladag\/\"]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"CRM M\u00fc\u015fteri il\u015fikileri Y\u00f6netimi - Ovabili\u015fim Sistemleri Ltd.\u015eti","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.ovabilisim.com\/index.php\/crm-musteri-ilsikileri-yonetimi\/","og_locale":"tr_TR","og_type":"article","og_title":"CRM M\u00fc\u015fteri il\u015fikileri Y\u00f6netimi - Ovabili\u015fim Sistemleri Ltd.\u015eti","og_description":"CRM Program\u0131 \u2013 M\u00fc\u015fteri \u0130li\u015fkileri Y\u00f6netimi CRM (Customer Relationship Management),\u00a0T\u00fcrk\u00e7e kar\u015f\u0131l\u0131\u011f\u0131 M\u00fc\u015fteri \u0130li\u015fkileri Y\u00f6netimidir. 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![CRM Sat\u0131\u015f Eleman\u0131 Raporu<\/strong><\/a><\/li>\nM\u00fc\u015fteri \u015eikayet-Teklif-Sipari\u015f Ekleme<\/strong><\/a><\/li>\n<\/ul>\n<\/div>\n<\/div>\n <\/p>\nNeden CRM Kullanmal\u0131s\u0131n\u0131z? Ne Kazanacaks\u0131n\u0131z?<\/h2>\nM\u00fc\u015fteri ili\u015fkileri y\u00f6netimi<\/strong>\u00a0( customer relationship management) son zamanlar\u0131n en pop\u00fcler sat\u0131\u015f stratejileri aras\u0131nda yer almaktad\u0131r. Ofisinizden ve evinizden online y\u00f6netim imkan\u0131 sunan yaz\u0131l\u0131mlar, call-center uygulamalar\u0131n\u0131 kolayla\u015ft\u0131ran ve web sitenizle ba\u011flant\u0131l\u0131 \u00e7al\u0131\u015fmas\u0131n\u0131 sa\u011flayan teknolojiler hepsi CRM\u2019nin bir par\u00e7as\u0131. Bir \u015firketin yapt\u0131\u011f\u0131 b\u00fct\u00fcn i\u015fleri kapsayan\u00a0CRM<\/strong>, tedarik zincirinden,\u00a0stok program\u0131<\/a><\/strong>na, eleman ihtiya\u00e7lar\u0131na kadar tam bir entegrasyon sa\u011flamaktad\u0131r.<\/p>\n\u015eirket k\u00fclt\u00fcr\u00fcn\u00fcn tamamen de\u011fi\u015ftirilmesini gerekli k\u0131lan CRM sayesinde:<\/p>\n\nM\u00fc\u015fterilerinizin beklentilerini \u00f6l\u00e7eceksiniz<\/strong>.<\/li>\nM\u00fc\u015fterilerinizin sat\u0131\u015f ge\u00e7mi\u015fine ula\u015farak be\u011fenilerine ve al\u0131\u015fkanl\u0131klar\u0131na uygun kampanyalar olu\u015fturacaks\u0131n\u0131z.<\/li>\nM\u00fc\u015fterilerinizin sat\u0131\u015f ge\u00e7mi\u015fine uygun yeni \u00e7\u0131kan veya ilgilenebilece\u011fi \u00fcr\u00fcnleri \u00f6nerebilirsiniz.<\/li>\n\u015eirketinizin gelecekteki \u00fcr\u00fcn portf\u00f6y\u00fcn\u00fc m\u00fc\u015fteri al\u0131\u015f veri\u015fleri do\u011frultusunda belirleyebileceksiniz.<\/li>\n\u00dcretiminizi ve hizmet kalitenizi m\u00fc\u015fteri taleplerine g\u00f6re art\u0131racaks\u0131n\u0131z<\/strong>.<\/li>\nTeknolojik donan\u0131mlar\u0131n\u0131z\u0131 ve \u00e7al\u0131\u015fan ihtiya\u00e7lar\u0131n\u0131z\u0131 belirleyeceksiniz.<\/li>\nY\u00fcksek m\u00fc\u015fteri ba\u011f\u0131ml\u0131l\u0131\u011f\u0131 olu\u015fturacaks\u0131n\u0131z<\/strong>.<\/li>\nSat\u0131\u015flar\u0131n\u0131z\u0131n artmas\u0131n\u0131 sa\u011flayacak.<\/li>\nM\u00fc\u015fterileriniz ile online olarak konu\u015fabileceksiniz.<\/li>\nM\u00fc\u015fteri memnuniyeti sa\u011flayacaks\u0131n\u0131z<\/strong>.<\/li>\n<\/ul>\n%100 M\u00fc\u015fteri Memnuniyeti!<\/h2>\nD\u0130A CRM<\/strong>\u00a0sayesinde m\u00fc\u015fterilerinizle ilgili her s\u00fcreci eksiksiz olarak y\u00f6neteceksiniz. Saha ve online sat\u0131\u015flar\u0131n\u0131z\u0131 internet \u00fczerinden takip ederek ger\u00e7ek zamanl\u0131 bilgilere ula\u015facaks\u0131n\u0131z. Sat\u0131\u015f elemanlar\u0131n\u0131z\u0131n m\u00fc\u015fteri g\u00f6r\u00fc\u015fmelerini, yapt\u0131\u011f\u0131 sat\u0131\u015flar\u0131 takip edebilirsiniz. M\u00fc\u015fterilerinizin taleplerini anlayarak\u00a0rakiplerinizin \u00f6n\u00fcne ge\u00e7menizi sa\u011flayacak sistem<\/strong>\u00a0ile daha fazla sat\u0131\u015f yapacaks\u0131n\u0131z.<\/p>\nCRM\u2019in amac\u0131 m\u00fc\u015fteri memnuniyeti sa\u011flamak, g\u00fcvenli ve s\u00fcrekli ili\u015fkiler kurmakt\u0131r.<\/p>\nRakiplerinize CRM fark\u0131 at\u0131n!<\/div>\n","protected":false},"excerpt":{"rendered":"CRM Program\u0131 \u2013 M\u00fc\u015fteri \u0130li\u015fkileri Y\u00f6netimi CRM (Customer Relationship Management),\u00a0T\u00fcrk\u00e7e kar\u015f\u0131l\u0131\u011f\u0131 M\u00fc\u015fteri \u0130li\u015fkileri Y\u00f6netimidir. M\u00fc\u015fteri odakl\u0131 \u00e7al\u0131\u015farak; m\u00fc\u015fteriyi tan\u0131mak, m\u00fc\u015fteri ihtiyac\u0131n\u0131 anlamak, ona uygun hizmetler ve \u00fcr\u00fcnler geli\u015ftirmektir. Di\u011fer bir deyi\u015fle, do\u011fru \u00fcr\u00fcn ve hizmeti, hedef al\u0131nan m\u00fc\u015fteriye, do\u011fru zamanda ve fiyatla sunmakt\u0131r. D\u0130A\u00a0CRM programlar\u0131\u00a0ile bahsedilen stratejik plan\u0131 olu\u015fturarak m\u00fc\u015fteri ili\u015fkilerinde sorunsuz bir y\u00f6netim sistemine…<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"yoast_head":"\nCRM M\u00fc\u015fteri il\u015fikileri Y\u00f6netimi - Ovabili\u015fim Sistemleri Ltd.\u015eti<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.ovabilisim.com\/index.php\/crm-musteri-ilsikileri-yonetimi\/\" \/>\n<meta property=\"og:locale\" content=\"tr_TR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"CRM M\u00fc\u015fteri il\u015fikileri Y\u00f6netimi - Ovabili\u015fim Sistemleri Ltd.\u015eti\" \/>\n<meta property=\"og:description\" content=\"CRM Program\u0131 \u2013 M\u00fc\u015fteri \u0130li\u015fkileri Y\u00f6netimi CRM (Customer Relationship Management),\u00a0T\u00fcrk\u00e7e kar\u015f\u0131l\u0131\u011f\u0131 M\u00fc\u015fteri \u0130li\u015fkileri Y\u00f6netimidir. M\u00fc\u015fteri odakl\u0131 \u00e7al\u0131\u015farak; m\u00fc\u015fteriyi tan\u0131mak, m\u00fc\u015fteri ihtiyac\u0131n\u0131 anlamak, ona uygun hizmetler ve \u00fcr\u00fcnler geli\u015ftirmektir. Di\u011fer bir deyi\u015fle, do\u011fru \u00fcr\u00fcn ve hizmeti, hedef al\u0131nan m\u00fc\u015fteriye, do\u011fru zamanda ve fiyatla sunmakt\u0131r. D\u0130A\u00a0CRM programlar\u0131\u00a0ile bahsedilen stratejik plan\u0131 olu\u015fturarak m\u00fc\u015fteri ili\u015fkilerinde sorunsuz bir y\u00f6netim sistemine…\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.ovabilisim.com\/index.php\/crm-musteri-ilsikileri-yonetimi\/\" \/>\n<meta property=\"og:site_name\" content=\"Ovabili\u015fim Sistemleri Ltd.\u015eti\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/OvaBilisimSistemleri\" \/>\n<meta property=\"article:modified_time\" content=\"2017-11-07T15:11:03+00:00\" \/>\n<meta property=\"og:image\" content=\"http:\/\/www.dia.com.tr\/wp-content\/uploads\/crm.jpg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Tahmini okuma s\u00fcresi\" \/>\n\t<meta name=\"twitter:data1\" content=\"4 dakika\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.ovabilisim.com\/index.php\/crm-musteri-ilsikileri-yonetimi\/\",\"url\":\"https:\/\/www.ovabilisim.com\/index.php\/crm-musteri-ilsikileri-yonetimi\/\",\"name\":\"CRM M\u00fc\u015fteri il\u015fikileri Y\u00f6netimi - Ovabili\u015fim Sistemleri Ltd.\u015eti\",\"isPartOf\":{\"@id\":\"http:\/\/www.ovabilisim.com\/#website\"},\"datePublished\":\"2017-11-07T09:42:10+00:00\",\"dateModified\":\"2017-11-07T15:11:03+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/www.ovabilisim.com\/index.php\/crm-musteri-ilsikileri-yonetimi\/#breadcrumb\"},\"inLanguage\":\"tr\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.ovabilisim.com\/index.php\/crm-musteri-ilsikileri-yonetimi\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.ovabilisim.com\/index.php\/crm-musteri-ilsikileri-yonetimi\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Anasayfa\",\"item\":\"http:\/\/www.ovabilisim.com\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"CRM M\u00fc\u015fteri il\u015fikileri Y\u00f6netimi\"}]},{\"@type\":\"WebSite\",\"@id\":\"http:\/\/www.ovabilisim.com\/#website\",\"url\":\"http:\/\/www.ovabilisim.com\/\",\"name\":\"Ovabili\u015fim Dia adana ERP\",\"description\":\"0 ve 1 'in oldu\u011fu her yerdeyiz\",\"publisher\":{\"@id\":\"http:\/\/www.ovabilisim.com\/#organization\"},\"alternateName\":\"www.ovabilisim.com\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"http:\/\/www.ovabilisim.com\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"tr\"},{\"@type\":\"Organization\",\"@id\":\"http:\/\/www.ovabilisim.com\/#organization\",\"name\":\"Ovabili\u015fim Dia adana ERP\",\"url\":\"http:\/\/www.ovabilisim.com\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"tr\",\"@id\":\"http:\/\/www.ovabilisim.com\/#\/schema\/logo\/image\/\",\"url\":\"http:\/\/www.ovabilisim.com\/wp-content\/uploads\/2021\/12\/ovadiaimza.png\",\"contentUrl\":\"http:\/\/www.ovabilisim.com\/wp-content\/uploads\/2021\/12\/ovadiaimza.png\",\"width\":874,\"height\":338,\"caption\":\"Ovabili\u015fim Dia adana ERP\"},\"image\":{\"@id\":\"http:\/\/www.ovabilisim.com\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.facebook.com\/OvaBilisimSistemleri\",\"https:\/\/www.instagram.com\/a.bulent.aladag\/\"]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"CRM M\u00fc\u015fteri il\u015fikileri Y\u00f6netimi - Ovabili\u015fim Sistemleri Ltd.\u015eti","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.ovabilisim.com\/index.php\/crm-musteri-ilsikileri-yonetimi\/","og_locale":"tr_TR","og_type":"article","og_title":"CRM M\u00fc\u015fteri il\u015fikileri Y\u00f6netimi - Ovabili\u015fim Sistemleri Ltd.\u015eti","og_description":"CRM Program\u0131 \u2013 M\u00fc\u015fteri \u0130li\u015fkileri Y\u00f6netimi CRM (Customer Relationship Management),\u00a0T\u00fcrk\u00e7e kar\u015f\u0131l\u0131\u011f\u0131 M\u00fc\u015fteri \u0130li\u015fkileri Y\u00f6netimidir. 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![M\u00fc\u015fteri \u015eikayet-Teklif-Sipari\u015f Ekleme<\/strong><\/a><\/li>\n<\/ul>\n<\/div>\n<\/div>\n <\/p>\nNeden CRM Kullanmal\u0131s\u0131n\u0131z? Ne Kazanacaks\u0131n\u0131z?<\/h2>\nM\u00fc\u015fteri ili\u015fkileri y\u00f6netimi<\/strong>\u00a0( customer relationship management) son zamanlar\u0131n en pop\u00fcler sat\u0131\u015f stratejileri aras\u0131nda yer almaktad\u0131r. Ofisinizden ve evinizden online y\u00f6netim imkan\u0131 sunan yaz\u0131l\u0131mlar, call-center uygulamalar\u0131n\u0131 kolayla\u015ft\u0131ran ve web sitenizle ba\u011flant\u0131l\u0131 \u00e7al\u0131\u015fmas\u0131n\u0131 sa\u011flayan teknolojiler hepsi CRM\u2019nin bir par\u00e7as\u0131. Bir \u015firketin yapt\u0131\u011f\u0131 b\u00fct\u00fcn i\u015fleri kapsayan\u00a0CRM<\/strong>, tedarik zincirinden,\u00a0stok program\u0131<\/a><\/strong>na, eleman ihtiya\u00e7lar\u0131na kadar tam bir entegrasyon sa\u011flamaktad\u0131r.<\/p>\n\u015eirket k\u00fclt\u00fcr\u00fcn\u00fcn tamamen de\u011fi\u015ftirilmesini gerekli k\u0131lan CRM sayesinde:<\/p>\n\nM\u00fc\u015fterilerinizin beklentilerini \u00f6l\u00e7eceksiniz<\/strong>.<\/li>\nM\u00fc\u015fterilerinizin sat\u0131\u015f ge\u00e7mi\u015fine ula\u015farak be\u011fenilerine ve al\u0131\u015fkanl\u0131klar\u0131na uygun kampanyalar olu\u015fturacaks\u0131n\u0131z.<\/li>\nM\u00fc\u015fterilerinizin sat\u0131\u015f ge\u00e7mi\u015fine uygun yeni \u00e7\u0131kan veya ilgilenebilece\u011fi \u00fcr\u00fcnleri \u00f6nerebilirsiniz.<\/li>\n\u015eirketinizin gelecekteki \u00fcr\u00fcn portf\u00f6y\u00fcn\u00fc m\u00fc\u015fteri al\u0131\u015f veri\u015fleri do\u011frultusunda belirleyebileceksiniz.<\/li>\n\u00dcretiminizi ve hizmet kalitenizi m\u00fc\u015fteri taleplerine g\u00f6re art\u0131racaks\u0131n\u0131z<\/strong>.<\/li>\nTeknolojik donan\u0131mlar\u0131n\u0131z\u0131 ve \u00e7al\u0131\u015fan ihtiya\u00e7lar\u0131n\u0131z\u0131 belirleyeceksiniz.<\/li>\nY\u00fcksek m\u00fc\u015fteri ba\u011f\u0131ml\u0131l\u0131\u011f\u0131 olu\u015fturacaks\u0131n\u0131z<\/strong>.<\/li>\nSat\u0131\u015flar\u0131n\u0131z\u0131n artmas\u0131n\u0131 sa\u011flayacak.<\/li>\nM\u00fc\u015fterileriniz ile online olarak konu\u015fabileceksiniz.<\/li>\nM\u00fc\u015fteri memnuniyeti sa\u011flayacaks\u0131n\u0131z<\/strong>.<\/li>\n<\/ul>\n%100 M\u00fc\u015fteri Memnuniyeti!<\/h2>\nD\u0130A CRM<\/strong>\u00a0sayesinde m\u00fc\u015fterilerinizle ilgili her s\u00fcreci eksiksiz olarak y\u00f6neteceksiniz. Saha ve online sat\u0131\u015flar\u0131n\u0131z\u0131 internet \u00fczerinden takip ederek ger\u00e7ek zamanl\u0131 bilgilere ula\u015facaks\u0131n\u0131z. Sat\u0131\u015f elemanlar\u0131n\u0131z\u0131n m\u00fc\u015fteri g\u00f6r\u00fc\u015fmelerini, yapt\u0131\u011f\u0131 sat\u0131\u015flar\u0131 takip edebilirsiniz. M\u00fc\u015fterilerinizin taleplerini anlayarak\u00a0rakiplerinizin \u00f6n\u00fcne ge\u00e7menizi sa\u011flayacak sistem<\/strong>\u00a0ile daha fazla sat\u0131\u015f yapacaks\u0131n\u0131z.<\/p>\nCRM\u2019in amac\u0131 m\u00fc\u015fteri memnuniyeti sa\u011flamak, g\u00fcvenli ve s\u00fcrekli ili\u015fkiler kurmakt\u0131r.<\/p>\nRakiplerinize CRM fark\u0131 at\u0131n!<\/div>\n","protected":false},"excerpt":{"rendered":"CRM Program\u0131 \u2013 M\u00fc\u015fteri \u0130li\u015fkileri Y\u00f6netimi CRM (Customer Relationship Management),\u00a0T\u00fcrk\u00e7e kar\u015f\u0131l\u0131\u011f\u0131 M\u00fc\u015fteri \u0130li\u015fkileri Y\u00f6netimidir. M\u00fc\u015fteri odakl\u0131 \u00e7al\u0131\u015farak; m\u00fc\u015fteriyi tan\u0131mak, m\u00fc\u015fteri ihtiyac\u0131n\u0131 anlamak, ona uygun hizmetler ve \u00fcr\u00fcnler geli\u015ftirmektir. Di\u011fer bir deyi\u015fle, do\u011fru \u00fcr\u00fcn ve hizmeti, hedef al\u0131nan m\u00fc\u015fteriye, do\u011fru zamanda ve fiyatla sunmakt\u0131r. D\u0130A\u00a0CRM programlar\u0131\u00a0ile bahsedilen stratejik plan\u0131 olu\u015fturarak m\u00fc\u015fteri ili\u015fkilerinde sorunsuz bir y\u00f6netim sistemine…<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"yoast_head":"\nCRM M\u00fc\u015fteri il\u015fikileri Y\u00f6netimi - Ovabili\u015fim Sistemleri Ltd.\u015eti<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.ovabilisim.com\/index.php\/crm-musteri-ilsikileri-yonetimi\/\" \/>\n<meta property=\"og:locale\" content=\"tr_TR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"CRM M\u00fc\u015fteri il\u015fikileri Y\u00f6netimi - Ovabili\u015fim Sistemleri Ltd.\u015eti\" \/>\n<meta property=\"og:description\" content=\"CRM Program\u0131 \u2013 M\u00fc\u015fteri \u0130li\u015fkileri Y\u00f6netimi CRM (Customer Relationship Management),\u00a0T\u00fcrk\u00e7e kar\u015f\u0131l\u0131\u011f\u0131 M\u00fc\u015fteri \u0130li\u015fkileri Y\u00f6netimidir. M\u00fc\u015fteri odakl\u0131 \u00e7al\u0131\u015farak; m\u00fc\u015fteriyi tan\u0131mak, m\u00fc\u015fteri ihtiyac\u0131n\u0131 anlamak, ona uygun hizmetler ve \u00fcr\u00fcnler geli\u015ftirmektir. Di\u011fer bir deyi\u015fle, do\u011fru \u00fcr\u00fcn ve hizmeti, hedef al\u0131nan m\u00fc\u015fteriye, do\u011fru zamanda ve fiyatla sunmakt\u0131r. 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